IT Support Engineer

Latakia, سوريا

We are looking for an IT Support Engineer to support the development and deployment of Odoo ERP, in addition to providing general IT support. The ideal candidate will be responsible for installing, maintaining, and troubleshooting IT systems while assisting in the implementation of new technologies. This role requires a strong technical background in hardware, software, and networks, as well as experience with ERP systems.  

IT Support & Troubleshooting
Communication & Teamwork  
Odoo ERP Development
Security & Data Protection
Problem-Solving & Critical Thinking

Responsibilities

  • Assist in the development, customization, and deployment of Odoo ERP.
  • Install, maintain, and repair computer hardware and software systems.
  • Troubleshoot and resolve technical issues with computer systems, networks, and applications.
  • Maintain and update IT systems, security protocols, and backups.
  • Provide technical support to end-users for hardware, software, and ERP-related issues. 
  • Collaborate with the IT Manager to implement new IT policies and procedures
  • Ensure compliance with IT security protocols and industry standards
  • Monitor system performance and suggest improvements for better efficiency.

Must Have

  • Bachelor’s degree in IT, Computer Science, or a related field.
  • 2-3 years of experience in a technical support role.
  • Strong technical skills in hardware, software, and networking.
  • Experience with Windows, MacOS, and Linux operating systems.
  • Familiarity with security protocols and data protection measures.
  • Hands-on experience with ERP systems (Odoo experience preferred). 
  • Excellent problem-solving and troubleshooting skills.

Nice to have

  • Knowledge of Odoo ERP development, customization, and deployment.
  • Experience with database management (PostgreSQL preferred).
  • Scripting and automation knowledge (Python, Bash, or PowerShell).
  • Strong understanding of business workflows and process automation.

What's great in the job?


  • Hands-on involvement in ERP development and deployment.
  • Opportunity to work with modern IT systems and technologies.
  • Collaboration with a dynamic IT and business team.
  • Exposure to business process automation and optimization.


Our Services

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What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

Perks

A full-time position
Attractive salary package.

Growth

Career growth opportunities in IT & ERP systems.

Work Environment

A challenging and innovative work environment.